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FAQ (Non-MCA Settlement)
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Price Streaming FAQ

What is 'Streaming Quote'?
'Streaming' refers to the ability of a website to dynamically display market data. This feature allows investors to receive continuous updates on the 'Streaming-enabled' pages.
Which pages have been enabled for real-time streaming quotes?

Real-time streaming quotes are available for Singapore stocks. The web pages for your Watchlists and the Market Top 20 lists are enabled for streaming quotes.

Real-time streaming quotes are also available for Hong Kong and US stocks, subject to meeting the eligibility criteria. You can access them on the Trade page. Please contact our Investment Service Centre for more information.

Are all fields supported by streaming quotes?

All data fields within the Watchlists and the Market Top 20 lists pages are enabled with the streaming functionality. All data movements are highlighted with yellow flashes.

Most of the data fields on the Trade page are also enabled with the streaming functionality.

How do I Activate/Deactivate streaming quotes?

The Trade page has the streaming function built in. When you turn on "Stream Prices" on these pages, the data fields on the page will automatically refresh as updated data is served from the system.

Please note that the availability of streaming data is subject to your market data entitlement. To check your entitlement, click on "Streaming Entitlement" on the Trade page.

Is streaming quote service available all the time?
Streaming quote service on www.dbsvonline.com is available during market hours.
Where can I get help if I am unable to receive Streaming data?
If you need any help to troubleshoot problems encountered when you access streaming quotes, please contact our Investment Service Centre.

Real-time Quotes (HK stocks)

How do I subscribe for HK real time snap shot quote?
All clients are provided with 1,000 real-time snap shot quotes per calendar month by default. This quota may be reduced or increased at the company's absolute discretion taking into account the business given by you.
What will happen if I use up all real-time snap shot entitlement?
You will not be able to get any more real-time snap shot quotes from your Watchlist, Top 20 and Custom Portfolio until your fresh entitlement of quotes is available at the beginning of the following month.
Can I carry over any unused quotes?
No.
How do I know my current usage of quotes entitlement?
Click on "Streaming Entitlement" on the Trade page to view your quote usage.
How is my quote usage counted?
Whenever you obtain snap shot quotes from any page on this website, all quotes displayed in that page are counted towards your quota. For example, if you have 20 HK stocks in your watchlist, 20 snap shot quotes will be deducted from total quotes quota per each refresh of the watchlist. Every click on Market Top 20 will count 20 quotes.
How do I conserve my quotes usage?

Following are some ways to help you conserve your quotes usage:

  • reduce the number of counters in each watchlist
  • reduce the number of watchlists
  • minimise the frequency of refreshing the watchlists
  • minimise the frequency of refreshing the Top 20 lists
  • get single quote using the smart search bar

Note: Use of any software program to auto-refresh our web pages containing real-time quotes is STRICTLY PROHIBITED and may result in your account being suspended.