Effective 15 May 2021, DBS Vickers will no longer authenticate through the use of Trade Secure Device (physical token). SMS OTP will be used as the main authentication. Please ensure your mobile number with DBS Vickers is kept up-to-date.
This is applicable to all individual, joint and corporate accounts.
Effective from 15 May 2021, DBS Vickers will no longer issue Trade Secure Device (physical token). SMS OTP will be used as the main authentication. Please ensure your mobile number with DBS Vickers is kept up-to-date to avoid any disruption to your trading activities.
This is applicable to all individual, joint and corporate accounts.
DBS Vickers is committed to providing our customers with a high level of online security. 2FA is a stronger form of identity validation and authentication as it relies on:
- Information you know (that is your user ID and login password)
- Information DBS Vickers provides directly to you (One-time PIN generated by SMS)
Online fraud and mischief are becoming increasingly sophisticated and as they evolve, online security itself must advance to combat these threats. The usage of 2FA will mean a greater peace of mind for you when you trade online.
2FA is required when you perform any of the following transactions:
- Place, amend, and cancel order
- View order status
- View balances, holdings, settlements
- View activities, trade history
- Enrol for eStatement, view eStatement
- Update of personal particulars i.e. contacts number, email address etc.
- Online instructions
Please note that DBS Vickers 2FA is implemented on "elevated access" basis, i.e. user only needs to enter the OTP once and the session is secured until logout.