You will require SMS OTP in order to gain access to the suite of online instructions services. Before performing any online instructions, you will need to set up your Online Instructions Status Alert.

You may log in to DBS Vickers Online Trading account and proceed to My Account > Account Management > Other Services.

You may log in to DBS Vickers Online Trading account and proceed to My Account > Account Management > Update CPF / SRS account.

Cutoff time is 4:30pm. Request submitted after 4:30pm will be processed on the next business day. It will take approximately 2 working days to complete the linkage process.

You will be able to select CPF / SRS as a settlement mode in the Place Order page once the link is successful.

If you submit multiple requests within the same day, only the latest request will be processed.

In 2010, the United States enacted tax rules, commonly referred to as the Foreign Account Tax Compliance Act ("FATCA"), which targets non-compliance of US tax laws by US persons using overseas accounts. FATCA will come into force on 1 July 2014. Non-US institutions (including DBS Vickers) are to identify and report on these persons under the provisions of applicable US tax law, including FATCA.

Yes, all customers are required to complete the FATCA Self-Certification form at the time of account opening.

You will need to log in to DBS Vickers Online Trading account, and proceed to My Account > Account Management > FATCA Self Certification to declare your change in Citizenship / Tax Residency and provide your Taxpayer Identification Number (TIN).

There are no fees involved for equities transfer in. Fees for withdrawal of foreign securities are SGD 50 per counter + any out-of-pocket charges.

You may transfer in Hong Kong, U.S, Canada, U.K, Australia and Japan equities. Please note DBS Vickers does not accept transfer in of US OTC counters and Marijuana-related securities.

No, all Singapore shares are kept with CDP. Please ensure your DBS Vickers online trading account is linked to your CDP account.

You may log in to DBS Vickers Online Trading account and proceed to My Profile > Update Personal Details.

You may update your contact number, email address and employment details online.

There are 3 types of alerts, Trade Confirmation Alert, e-Statement Alert and Online Instructions Status Alert. You are required to set up your Online Instructions Status Alert before performing any online instructions.

Email and SMS alerts are available for Trade Confirmation Alert and Online Instructions Status Alert. For e-Statement, only email alert is available.